Privacy Policy

Last updated: May 15, 2024

1. Introduction

Frarmsklns ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (frarmsklns.com) or use our services.

We value your trust and strive to be transparent about our data practices. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete forms or create accounts on our website
  • Register for our services
  • Subscribe to our newsletter
  • Request a quote or consultation
  • Contact us for support or information
  • Participate in surveys or promotions

This information may include:

  • Name, email address, phone number, and postal address
  • Payment information (processed securely through third-party payment processors)
  • Account credentials
  • Communication preferences
  • Information about your home or property related to our services

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain information through the use of cookies, web beacons, and other tracking technologies, including:

  • IP address and device information
  • Browser type and operating system
  • Pages viewed and time spent on our website
  • Referring website or source
  • Click patterns and interactions with our website

2.3 Information from Smart Home Devices

If you use our smart home services, we may collect information from connected devices and systems, including:

  • Device usage patterns and operational data
  • System performance metrics
  • Environmental data from sensors
  • Configuration preferences and settings

This information is used to provide, maintain, and improve our services to you.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Communicate with you about products, services, offers, promotions, and events
  • Develop new products and services
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience on our website
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf (such as payment processing, data analysis, email delivery, hosting services, customer service, or marketing).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Legal Requirements: When we believe in good faith that disclosure is necessary to comply with applicable law, regulations, legal process, or governmental request.
  • Protection of Rights: To enforce our terms and policies, and to protect our rights, privacy, safety, or property, and/or that of our customers or others.
  • With Your Consent: In other ways described to you at the point of collection or with your consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Cookies and Similar Technologies

5.1 What Are Cookies

Cookies are small data files stored on your device that help us improve our services and your experience, see which areas and features of our services are popular, and count visits. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them).

5.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the basic functions of our website to work properly.
  • Preference Cookies: Remember your settings and preferences.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: Used to track visitors across websites to enable targeted advertising.

5.3 Your Cookie Choices

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our website. You can also opt-out of certain cookies through our Cookie Management Tool displayed when you first visit our website.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct inaccurate information about you.
  • Erasure: In certain circumstances, you have the right to request that we delete your personal information.
  • Restriction: You have the right to request that we restrict the processing of your information in certain circumstances.
  • Data Portability: You have the right to request that we transfer the information you have provided to us to another organization or directly to you.
  • Objection: You have the right to object to processing of your personal information.

To exercise any of these rights, please contact us at privacy@frarmsklns.com. We will respond to your request within the timeframe required by applicable law.

6.1 Email Marketing

You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link included in these emails or by contacting us. Even if you opt out of marketing communications, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.

7. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free. In particular, emails sent to or from our website may not be secure. Therefore, you should take special care in deciding what information you send to us via email.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information to the UK and process it there.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 16, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Frarmsklns
Studio 08 Amber Parkways
New Jenniferport, LL55 4TE
United Kingdom

Email: privacy@frarmsklns.com
Phone: +442040438633